Call us: 07759 615 200

Call us: 07759 615 200
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Terms and Conditions

Booking Policy and Cancellations

  1. A non-refundable deposit of 25% of the booking total is required at the time of booking. The full booking balance is due on the day of arrival (but please note that cancellation charges will apply up to 30 days before arrival; see item 2)
  2. If the booking is cancelled less than 30 days before arrival then a charge equal to the full booking amount will be made.  If the booking is cancelled 30 or more days before arrival then a charge equal to 25% of the stay will be made.

  3. In the event of a no-show or booking reduction by guests (on the arrival date) the full cost of the booking is charged.

Booking Amendments

Please contact us if you wish to make any amendments to your booking. We will try our best to accommodate your amendments subject to availability.

Bunkrooms check in times

Check-in is between 16:30 and 19:30 (unless by prior arrangement). Late check-in from 19:30 to 23:30 can be arranged with prior arrangement. Please get in touch if you need to arrange late check-in; failure to arrange a late check in may result in your booking being cancelled and the room being re-let.

Bunkrooms check out times

Check-out is by 10:00am, guests are asked to remove all their belongings from their room and lockers. Guests can check out any time before 10am

Bag Drop

If you wish to deposit bags on the day of arrival prior to check in, or to leave your bags for collection later on the day of departure, please inform us in advance. Bags are deposited at owner’s risk.

Children

We welcome children to the Ross of Mull Bunkrooms, but ask that they be supervised at all times.Whole bunkhouse bookings are available for bookings with children under 5 years of age; room bookings are only suitable for bookings with children over 5 years old. Please advise us in advance if you require a portable cot. If you have any concerns or queries about children, please feel free to contact us.

Access to bunkrooms facilities

The kitchen, bunkrooms and bathrooms are closed to guests for cleaning between 10.00am and 12.00 noon.  Please be aware that cleaning will also be in progress in the dining/sitting room and drying room.

Property left in the bunkroom lockers is at the guests own risk.

Bunkrooms Conduct

Our aim at The Ross of Mull Bunkrooms is to offer our guests an enjoyable and relaxed stay with us. Guests should show due consideration to the needs of others in the bunkrooms at all times.

  • Please clear and tidy the kitchen after use.
  • Food is not allowed in the bunkrooms.
  • We expect guests to be quiet after 11pm
  • Respect communal spaces.

Any guests displaying unacceptable behaviour will be asked to leave the bunkrooms without a refund.

Please remove any muddy boots/shoes and wet clothes on entering the bunkrooms.  The drying room has an external door which allows guests to remove boots and outer garments on entering the bunkhouse.

Group Bookings/ Private Hire

The Ross of Mull Bunkrooms welcomes group bookings. Our definition of a group booking is a party that wishes to hire both bunkrooms for sole use of the bunkhouse and its facilities.  If you wish to book the entire bunkhouse for your group please contact us directly for group rates and group terms & conditions. We do not take stag or hen parties.

Smoking

Smoking is not permitted in the bunkrooms, there is a designated smoking area outside.